How to Upgrade

This section explains how to upgrade your version of Investigations Case Management (ICM).

It applies to ICM version 6 or higher.

 

If you’re running behind with your upgrades, you’ll need to upgrade from one major version to another, step by step.

For example, you’ll need to go from 6.0 to 6.1, and then to 6.2. You can’t jump from 6.0 to 6.2.

 

If you're using ICM version 5 or lower, contact us to learn how to upgrade.

 

This section uses an installation on the D drive as an example to illustrate the upgrade process:

• D:\Investigator\c_bin

• D:\Investigator\c_system

• D:\Investigator\jade.ini

 

You might have a different folder structure for your installation of ICM.

 

For example, you might:

• Not have the c_ prefix for the bin/system folders.

• Have a different location for the jade.ini file.

   

If this is the case, you'll need to adjust the instructions to match your installation.